Dispatcher

Maintenance Mechanic

Job Title: Maintenance Mechanic
Reports To: Store Manager
Pay Structure: Hourly/Non-Exempt Range: $20.00 – $30.00 hourly

The Maintenance Mechanic is responsible for the inspection of various equipment product lines. Duties include performing initial inspections, damage inspections, equipment condition reports, and basic maintenance tasks; assisting mechanics with maintaining, diagnosing, and repairing equipment; and testing the safety and operational capabilities of all rental equipment.

ESSENTIAL JOB FUNCTIONS

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.

Conduct thorough and detailed inspections of rental equipment, including but not limited to construction machinery, aerial lifts, earthmoving equipment, and general tools, to assess their condition, functionality, and safety compliance.
Assist mechanics in performing routine maintenance, diagnosis, and repairs to equipment.
Maintain accurate records of maintenance and repairs, including parts used and work performed.
Utilize pressure washer to clean general rental equipment from large tractors to small tools.
Assist customers with loading and unloading equipment occasionally.
Follow manufacturer and company installation and service guidelines and procedures to ensure quality work.
Keep work area clean throughout day to ensure and maintain a safe work environment.
Follow all safety policies, procedures, rules, and laws as well as Cresco Operational Procedures and quality control (QC) Standards
Work overtime as needed and within labor law guidelines.
Operate company vehicle regularly to perform essential job functions.
Attend scheduled training classes, department, and safety meetings.
Maintain punctual, regular, and predictable attendance.

JOB SCOPE

This position serves in the capacity of the Maintenance Mechanic. General discretion and judgement is exercised routinely in the execution of job duties. If errors in judgment or professional execution of responsibilities are made, the consequences to the department can be significant.

INTERPERSONAL CONTACTS

Internal contacts consist of levels of positions in the company from business unit leaders to entry level positions. This position regularly deals with employees and customers in exchange of information in person, writing, via telephone or by electronic transfer. Sensitivity is required in dealing with such information and decisions concerning the release or sharing of that information. External contacts consist of customers, visitors and vendors.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, safely and in alignment with Peterson’s core values. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to safely operate various types of high-reach equipment, including forklifts, scissor lifts, and boom lifts required.
Knowledge of electronics, gas machinery, and diesel machinery preferred.

EDUCATION and/or EXPERIENCE

High School Diploma or General Education Degree (GED); and a minimum of three (3) months of directly related experience in equipment operation, inspection, repair, and/or maintenance; or an equivalent combination of education and work experience.

CERTIFICATES, LICENSES, REGISTRATIONS

Must maintain a valid driver’s license and satisfactory driving record.
Ability to obtain lift truck certificate.

COMPETENCIES

Safety – Actively demonstrates vigilance in protecting self, customers, co-workers, contractors, suppliers and community from risky actions or unsafe conditions. Promotes and follows Peterson’s safety policies and guidelines.

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others.

Peterson’s Communication Principles – Able to demonstrate the following communication skills and principles when working with customers, co-workers, and other stakeholders:

Showing up and choosing to be present- to honor others and give my best self.
Paying attention to what has heart and meaning- to understand and acknowledge the true intent.
Tells the truth without blame or judgement- to motivate and build confidence.
Open to outcome, not attached to outcome- to learn from what happened and never stop improving.

Peterson Values – Behavior and work product aligns with Peterson’s Core values – Customer First, Integrity, Excellence, Teamwork, and Fun!

Accountability – Takes responsibility for own actions; Keeps commitments. Completes tasks on time or notifies appropriate person with an alternate plan; Focuses on performance, manages execution.

Curious – Continuously pursues opportunities to learn and grow professionally and personally. Solicits feedback to improve self, service, performance and the organization. Applies feedback to improve performance.

Leadership –Refrains from activities that would negatively impact organizational health and reputation, compromise trust or working relationships, or create unnecessary bureaucracy.

Ethics – Works ethically and with integrity; avoids any action that could be interpreted to be for personal gain, in violation of Peterson’s Code of Conduct and Business Ethics, or as an abuse of positional power. Maintains confidentiality; Protects Customer, Manufacturer and Company proprietary information; promptly reports conduct that could is or could be considered unethical; Honest and forthcoming with information.

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Focuses on solving conflict, not blaming; Remains open to others’ ideas and tries new things; Works well in group problem solving situations; Uses reason even when dealing with emotional topics; Meets commitments.

Technical Skills – Has the skills needed to successfully perform job responsibilities and be viewed as competent. Shares expertise with others; Understands implications of decisions; Demonstrates knowledge of market and competition; Aligns work with organization’s goals.

Communication – Speaks clearly, respectfully and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings; Writes clearly and informatively; Listens to others without interrupting; Keeps emotions under control; Gives and welcomes feedback; Has personal awareness of body language and tone being used to maximize quality of communications.

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Contributes to building a positive team spirit; Puts success of team above own interests. Provides recognition for results; Offers to help others before being asked; Supports co-workers and provides them with grace.

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Manages difficult or emotional customer and/or employee situations; Responds promptly to customer and employee needs; Facilitates a work environment where individuals are treated with respect and are not subject to hostile or other harassing behaviors.

Adaptability – Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events; Flexible; Open to new ideas.

Initiative – Undertakes self-development activities; Looks for and takes advantage of opportunities; Asks for and offers help when needed; Looks for ways to improve performance and the organization as a whole; Pursues training and development opportunities.

Dependability – Consistently reports to work on time as scheduled; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Commits to long hours of work when necessary to reach goals.

LANGUAGE SKILLS

Ability to communicate clearly and professionally with others, interpret written materials such as manuals and procedures, and prepare accurate written documentation. Must be able to listen effectively, convey information concisely, and ask clarifying questions when needed.

MATHEMATICAL SKILLS

Ability to perform basic arithmetic, including addition, subtraction, multiplication, division, and working with measurements. Must be able to compare numerical values, interpret quantitative information, and ensure accuracy when recording or reviewing data.

COMPUTER SKILLS

Ability to use standard office software, including email and word processing applications. Must be able to learn and navigate equipment, related software and business systems, enter and retrieve information, and maintain accurate digital records.

REASONING ABILITY

Ability to analyze information, apply mechanical and procedural judgment, and make decisions in both routine and unexpected situations. Must be able to identify issues, determine appropriate actions, follow defined processes, and manage multiple tasks while maintaining organization and attention to detail.

WORKING CONDITIONS

The working conditions, physical demands, and environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is a full-time position. Days and hours worked will mirror the business operations which typically runs Monday -Friday. May work more than eight consecutive hours at a time or more than 40 hours in a 7-day work period depending on work demands. Occasional evening and weekend work will be necessary. Travel will be required to branch locations, company events, professional development and industry conferences. Must have access to reliable transportation and must be able to travel via most efficient mode for work related travel i.e., airplane.

With Peterson’s Customer First focus, the individual may encounter pressure in meeting customer needs, balancing competing deadlines and resource constraints. Situations must be handled in a manner that meets customer needs and does not negatively impact customer satisfaction. Customers are both internal and external.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is continuously required to stand, walk, use hands and fingers to handle and feel objects, reach with hands and arms, talk, and/or hear. Frequently required to climb, balance, stoop, kneel, crouch, and/or crawl. Occasionally required to sit. Continuously lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth and perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment is typically of a shop atmosphere with occasional work in an office or warehouse environment. The employee will be continuously exposed to working around moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and/or vibration. Frequently exposed to working in high and/or precarious places and outdoor weather conditions. Occasionally exposed to non-weather wet or humid conditions. The noise level in the work environment is usually loud. Employee is expected to wear appropriate PPE in all work areas where it is required.

This description describes only the general nature and level of work encompassed by this job. This description is not a comprehensive listing of all responsibilities, duties, and skills of employees at this level. Peterson is an Equal Opportunity Employer/Affirmative Action Employer.

Equipment Mechanic

Reports To: Store Manager
Pay Structure: Hourly/Non-Exempt

Hourly Pay Range: , $35.00 – $47.00 hourly, Dependent on experience
Starting pay will depend on knowledge, skills, ability and the city that this open position is located

The Equipment Mechanic ensures light and heavy rental equipment is properly maintained, safe, and well-prepared for use. Primary responsibilities include mechanical troubleshooting, maintenance, repairs, and safety inspections of equipment; evaluating equipment condition; coordinating parts needs; and supporting customer service; and inventory control functions.
Job Description
Job Description
ESSENTIAL JOB FUNCTIONS

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.

Maintain, diagnose, and repair a variety of light and heavy construction equipment and tools to ensure they are Rental Ready and safe to operate.
Conduct damage assessments, complete reports of equipment damage, and record hours used, mileage, and fuel levels.
Perform safety and compliance inspections of equipment and company vehicles per manufacturer, company, ANSI, OSHA, or other regulation standards.
Perform timely equipment check out/check in.
Load and unload equipment and attachments.
Coordinate parts needs, complete parts orders, and assist with maintaining parts inventory.
Follow manufacturer and company installation and service guidelines and procedures to ensure quality work.
Keep work area clean throughout day to ensure and maintain a safe work environment.
Demonstrate equipment operation to customers.
Follow all safety policies, procedures, rules, and laws as well as Cresco Operational Procedures and quality control (QC) Standards.
Greet internal and external customers and assist with their inquiries.
Assist with washing and cleaning equipment and moving equipment around rental yard.
Work overtime as needed and within labor law guidelines.
Operate company vehicle regularly to perform essential job functions.
Maintain punctual, regular, and predictable attendance.

OTHER JOB FUNCTIONS

Attend scheduled training classes, department, and safety meetings.
Work collaboratively in a team environment with a spirit of cooperation.
Display excellent communication skills including presentation, persuasion, and negotiation skills required in working with customers/ coworkers, including the ability to communicate effectively and remain calm and courteous under pressure.
Respectfully take direction from supervisor/manager.

JOB SCOPE

This position serves in the capacity of the Equipment Mechanic. General discretion and judgement is exercised routinely in the execution of job duties. If errors in judgment or professional execution of responsibilities are made, the consequences to the Department can be significant.

INTERPERSONAL CONTACTS

Internal contacts consist of levels of positions in the company from business unit leaders to entry level positions. This position regularly deals with employees and customers in exchange of information in person, writing, via telephone or by electronic transfer. Sensitivity is required in dealing with such information and decisions concerning the release or sharing of that information. External contacts consist of customers, visitors and vendors.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, safely and in alignment with Peterson’s core values. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must possess good working knowledge of diesel and gas engines, heavy equipment components, and use of related tools and techniques.

EDUCATION and/or EXPERIENCE

High School Diploma or General Education Degree (GED); and a minimum of one (1) year of directly related experience in equipment repair and maintenance; or an equivalent combination of education and work experience.

Previous mechanical service experience in the heavy equipment, construction, and/or related industry preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

Must maintain a valid driver’s license and satisfactory driving record.
Ability to obtain lift truck certificate required.

COMPETENCIES

Safety – Actively demonstrates vigilance in protecting self, customers, co-workers, contractors, suppliers and community from risky actions or unsafe conditions. Promotes and follows Peterson’s safety policies and guidelines.

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others.

Peterson’s Communication Principles – Able to demonstrate the following communication skills and principles when working with customers, co-workers, and other stakeholders:

Showing up and choosing to be present- to honor others and give my best self.
Paying attention to what has heart and meaning- to understand and acknowledge the true intent.
Tells the truth without blame or judgement- to motivate and build confidence.
Open to outcome, not attached to outcome- to learn from what happened and never stop improving.
Peterson Values – Behavior and work product aligns with Peterson’s Core values – Customer First, Integrity, Excellence, Teamwork, and Fun!