Yard Attendant

Reports To: Store Manager
Pay Structure: Hourly/Non-Exempt

Hourly Pay Range: $20.00 – $23.00 hourly
Starting pay will depend on knowledge, skills, ability and the city that this open position is located
The Yard Attendant cleans, services, and moves rental equipment to support yard organization, inventory processes, and basic equipment upkeep. This role prepares machines for rental, performs simple inspections, handles shipping and receiving tasks, and maintains clean, safe work areas to ensure equipment is ready, functional, and properly documented.

ESSENTIAL JOB FUNCTIONS

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.

Load and unload equipment and attachments; check for and record any damage.
Refill fuel and other fluids for equipment, pressure washers, forklifts, and other tools and equipment.
Clean small air tools, small electric tools, bulk rental items, and larger rental equipment such as rollers and compactors; use high-pressure washer as needed.
Test equipment to ensure safe and effective operation.
Clean and organize store front, warehouse, yard, shop floors, and parking lots; use high-pressure washer as needed.
Paint equipment and re-scribe equipment numbers needed.
Assist with cleaning and maintenance of rental discharge, suction, and other hoses.
Keep steam bay clean and organized.
Service small air tools, small electric tools, and bulk rental items.
Check hour meters on equipment for use.
Safely operate and transport equipment to and from Service department and display areas.
Transport and deliver equipment, tools, and parts to customers and vendors.
Complete service reports, timecards, and other related paperwork.
Organize work tools.
Receive, tag, and scan machines and attachments in the yard for Inventory purposes.
Perform shipping/receiving functions, inspect for damage, and follow outlined shipping/receiving policies and procedures.
Install attachments to machines as needed.
Operate a company vehicle regularly to perform essential job functions.
Follow all Cresco Operational Procedures and Quality Control (QC) Standards.
Maintain punctual, regular, and predictable attendance.

OTHER JOB FUNCTIONS

Work collaboratively in a team environment with a spirit of cooperation.
Display excellent communication skills including presentation, persuasion, and negotiation skills required in working with customers/ coworkers, including the ability to communicate effectively and remain calm and courteous under pressure.
Respectfully take direction from supervisor/manager.

JOB SCOPE

This position serves in the capacity of the Yard Attendant. General discretion and judgment are exercised routinely in the execution of job duties. If errors in judgment or professional execution of responsibilities are made, the consequences to the department can be significant.

INTERPERSONAL CONTACTS

Internal contacts consist of levels of positions in the company from business unit leaders to entry level positions. This position regularly deals with employees and customers in exchange of information in person, writing, via telephone or by electronic transfer. Sensitivity is required in dealing with such information and decisions concerning the release or sharing of that information. External contacts consist of customers, visitors and vendors.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, safely and in alignment with Peterson’s core values. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General safety knowledge and operation of walk-behind and ride-on equipment shop forklifts for moving of stationary and tow-behind equipment.
Basic mechanical knowledge preferred.

EDUCATION and/or EXPERIENCE

High school education or the equivalent; and a minimum of one (1) year of directly related experience, preferably as yard person or similar position in the equipment rental, construction, or related industry.

Experience in the safe operation of heavy and other miscellaneous equipment required.
Experience operating a steam cleaning machine preferred.
Previous customer service experience preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

Must maintain a valid driver’s license and satisfactory driving record.
Lift truck certificate preferred; ability to obtain required.

COMPETENCIES

Safety – Actively demonstrates vigilance in protecting self, customers, co-workers, contractors, suppliers and community from risky actions or unsafe conditions. Promotes and follows Peterson’s safety policies and guidelines.

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others.

Peterson’s Communication Principles – Able to demonstrate the following communication skills and principles when working with customers, co-workers, and other stakeholders:

Showing up and choosing to be present- to honor others and give my best self.
Paying attention to what has heart and meaning- to understand and acknowledge the true intent.
Tells the truth without blame or judgement- to motivate and build confidence.
Open to outcome, not attached to outcome- to learn from what happened and never stop improving.

Peterson Values – Behavior and work product aligns with Peterson’s Core values – Customer First, Integrity, Excellence, Teamwork, and Fun!

Accountability – Takes responsibility for own actions; Keeps commitments. Completes tasks on time or notifies appropriate person with an alternate plan; Focuses on performance, manages execution.

Curious – Continuously pursues opportunities to learn and grow professionally and personally. Solicits feedback to improve self, service, performance and the organization. Applies feedback to improve performance.

Leadership – Refrains from activities that would negatively impact organizational health and reputation, compromise trust or working relationships, or create unnecessary bureaucracy.

Ethics – Works ethically and with integrity; avoids any action that could be interpreted to be for personal gain, in violation of Peterson’s Code of Conduct and Business Ethics, or as an abuse of positional power. Maintains confidentiality; Protects Customer, Manufacturer and Company proprietary information; promptly reports conduct that could is or could be considered unethical; Honest and forthcoming with information.

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Focuses on solving conflict, not blaming; Remains open to others’ ideas and tries new things; Works well in group problem solving situations; Uses reason even when dealing with emotional topics; Meets commitments.

Technical Skills – Has the skills needed to successfully perform job responsibilities and be viewed as competent. Shares expertise with others; Understands implications of decisions; Demonstrates knowledge of market and competition; Aligns work with organization’s goals.

Communication – Speaks clearly, respectfully and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings; Writes clearly and informatively; Listens to others without interrupting; Keeps emotions under control; Gives and welcomes feedback; Has personal awareness of body language and tone being used to maximize quality of communications.

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Contributes to building a positive team spirit; Puts success of team above own interests. Provides recognition for results; Offers to help others before being asked; Supports co-workers and provides them with grace.

Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Manages difficult or emotional customer and/or employee situations; Responds promptly to customer and employee needs; Facilitates a work environment where individuals are treated with respect and are not subject to hostile or other harassing behaviors.

Adaptability – Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events; Flexible; Open to new ideas.

Initiative – Undertakes self-development activities; Looks for and takes advantage of opportunities; Asks for and offers help when needed; Looks for ways to improve performance and the organization as a whole; Pursues training and development opportunities.

Dependability – Consistently reports to work on time as scheduled; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Commits to long hours of work when necessary to reach goals.

LANGUAGE SKILLS

Ability to read work orders, understand procedures, complete service reports, and communicate clearly with team members. Ability to follow written instructions, document findings, record equipment status, and maintain accurate paperwork in a professional and organized manner.

MATHEMATICAL SKILLS

Basic math skills are required including ability to count, compare values, and perform simple calculations.

COMPUTER SKILLS

Proficiency with basic computer systems required including ability to navigate simple software applications, update records, process equipment tags, and use electronic tools.

REASONING ABILITY

Good reasoning ability required including ability to identify safety concerns, assess equipment condition, prioritize tasks, recognize irregularities, applying good judgment during machine handling, and make practical decisions that support safe and efficient equipment operations.

WORKING CONDITIONS

The working conditions, physical demands, and environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is a full-time position. Days and hours worked will mirror the business operations which typically runs Monday – Friday. May work more than eight consecutive hours at a time or more than 40 hours in a seven-day work period depending on work demands. Occasional evening and weekend work will be necessary. Travel will be required to branch locations, company events, professional development and industry conferences. Must possess a valid motor vehicle operator’s license, have access to reliable transportation and must be able to travel via most efficient mode for work related travel i.e., airplane.

With Peterson’s Customer First focus, the individual may encounter pressure in meeting customer needs, balancing competing deadlines and resource constraints. Situations must be handled in a manner that meets customer needs and does not negatively impact customer satisfaction. Customers are both internal and external.

PHYSICAL DEMANDS

The primary physical demands of this job are prolonged periods of standing/walking, working in awkward positions, and occasional heavy lifting involved from floor to waist. Requires good grip strength, dexterity, good vision and working around hot parts, tool and chemical hazards. Works on slippery surfaces. Physical requirements include lifting up to 50 pounds. Vision requirements include, close, distance, color, and peripheral vision, depth and perception, as well as the ability to adjust focus.

WORK ENVIRONMENT

Works in shop and outdoor environments, working in all types of weather conditions. Employee is regularly exposure to heat, wet or humid conditions, working near moving mechanical parts, working in high precarious places, fumes and airborne particles, toxic or caustic chemicals, risk of electrical shock, and exposed to vibration. Employee is expected to wear appropriate personal protective equipment (PPE) in all work areas where it is required.