Divisions

Dispatcher

Reports To: Store Manager
Pay Structure: Hourly/Non-Exempt

We are in search of skilled Dispatchers that have the ability to function well as part of a team. You must have very effective organizational and communication skills to service our clientele efficiently.

The Dispatcher position is responsible for organizing the daily dispatch of equipment for the branch, working in compliance with all legal and safety requirements regarding the safe transport of equipment.

We seek highly motivated and experienced Dispatchers with a background in construction and industrial equipment. Knowledge of hydraulics, electronics, gas and diesel machinery is preferred.

Minimum Requirements

• Previous dispatch and customer service experience in the equipment rental/construction industry and/or related field preferred
• Positive attitude
• Professional phone demeanor
• Excellent verbal communication
• Professional appearance
• Clean DMV & drug screen required
• Demonstrate understanding of rental equipment
• Demonstrate understanding of rental software
• Demonstrate the ability to follow operational procedures
• Strong customer service orientation
• Effective organizational and communication skills
• An ability to function well as part of a team
• Diligent attention to safety

Essential Duties and Responsibilities

• Responsible for scheduling drivers and organizing the daily dispatch of all equipment for the branch
• Coordinate transportation demands for equipment needs on a normal and emergency basis
• Perform record keeping as needed
• Maintain customer relations via phone and fax, and making additions, cancellations, and changes regarding equipment location
• Ensure accuracy of rental contract information prior to dispatching driver
• Suggest equipment and supplies to meet customer needs
• Determine equipment available for rental
• Perform inventory control processes
• Load and unload equipment, assist with deliveries and prepare equipment for rental
• Check equipment for damage, record hours used, mileage and fuel levels for billing purposes
• Inspect equipment and trucks for safety decals and compliance, and ensure that equipment is in good working order
• Follow proper cash accounts procedures
• Follow all Cresco Operational Procedures and QC Standards
• Perform any other duties as assigned by the Store Manager or any Cresco Manager

Education, Experience and Required Skills, Including Certificates, Licenses and Registrations

• High school diploma or equivalent
• Valid California driver’s license
• Knowledge of DOT/Federal Motor Carrier rules and regulations
• Knowledge of GVW’s, state regulations regarding height and weight maximums
• Knowledge of winch operations, hazmat transport and placarding preferred

Physical Demands and/or Work Environment

• Frequent lifting up to 25 lbs., occasional lifting up to 50 lbs., and infrequent lifting up to 75 lbs
• Ability to walk and stand on concrete and uneven surfaces for at least 4 hours per day
• Ability to sit for at least 4 hours per day
• Ability to climb over and into heavy equipment several times per day
• Exposure to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes
• Other duties assigned as needed

Equipment Mechanic

Reports To: Store Manager
Pay Structure: Hourly/Non-Exempt

We are in search of skilled Equipment Mechanics that have the ability to function well as part of a team. You must have very effective organizational and communication skills to service our clientele efficiently.

As a Mechanic you would be responsible for maintaining the equipment we rent. We seek highly motivated mechanics with experience in construction and industrial equipment. Knowledge of hydraulics, electronics, gas and diesel machinery is required.

Minimum Requirements

• Previous mechanic service experience in the equipment rental/construction industry and/or related field preferred
• Positive attitude
• Excellent verbal communication
• Professional & clean appearance
• Able to prioritize multiple tasks and work in a fast-paced environment
• Demonstrate understanding of rental software
• An ability to function well as part of a team

Essential Duties and Responsibilities

• Greet customers and assist with customer inquiries
• Maintain and make Rental Ready a variety of construction equipment and tools to ensure their safe operation and customer readiness for rental or purchase
• Perform timely check out/check in
• Load/unload equipment
• Check equipment for damage, record hours used, mileage and fuel levels
• Perform pick up and delivery of equipment and parts to and from outside vendors and other Cresco locations for purchase and/or repair
• Follow all Cresco Operational Procedures and QC Standards
• Evaluate and complete equipment repairs
• Complete Parts Order
• Maintain Parts inventory
• Responsible for cleaning and maintaining shop and equipment
• Responsible for maintaining a safe work environment at all times
• Inspect equipment and trucks for safety decals and compliance
• Perform any other duties as assigned by the Store Manager, Store Lead Mechanic or any Cresco Manager

Education, Experience and Required Skills, Including Certificates, Licenses and Registrations

• High school diploma or equivalent
• Valid California driver’s license
• 1-2 years of experience repairing/maintaining equipment
• Basic Equipment Industry training

Physical Demands and Work Environment

• Activities requiring handling and grasping with the hands when performing repairs or maintenance of equipment by utilizing hand tools, power tools, air tools, nuts, bolts, electronic controls, and other small parts
• Occasional use of foot/feet to operate foot pedal on equipment to test operation
• Frequent lifting up to 25 lbs., occasional lifting up to 50 lbs., and infrequent lifting up to 75 lbs.
• Ability to walk and stand on concrete and uneven surfaces for at least 4 hours per day
• Ability to bend, kneel and work with arms raised for prolonged periods of time
• Ability to climb over and into heavy equipment several times per day
• Occasional working at heights above 10 ft
• Exposure to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes

Director of Training & Education

Reports To: Employee Relations Director
Department: Employee Relations
Work Schedule: 7:00am-5:00pm
Pay Structure: Non-Exempt / Salary

The ideal candidate has high integrity and commitment and possess values that support Cresco’s Core Values of Teamwork, Service and Fun. This role is demanding, and the person will need to work at a fast and accurate pace, possess strong follow through skills and exceptional attention to detail to be successful in this position. You will have the opportunity to interface with all levels of the organization and with external customers.

Your primary responsibility is to manage the activities involved in the design, preparation, delivery and need assessment of training and development programs for company employees through our Cresco University. Use needs assessment tools to determine the effectiveness of proposed training programs. As needed, interacts with and assists corporate management to develop specifications for content of specific courses. Conducts follow up to determine applicability of course material. Additionally, maintain and provide external training as needed.

Minimum Requirements

• Insurable Class-C Driver License
• College degree in related field preferred
• Knowledge & experience of the rental equipment industry preferred
• Previous training experience required
• Must have excellent personable and communication skills
• Must have good computer and organizational skills
• Must be able to demonstrate success working with little direction
• Must have the ability to manage time effectively
• Must support and promote Cresco’s Core Values and Mission Statement
• Must support and promote Employee Relations Department Purpose Statement
• Must be willing to travel as needed. Overnight travel and working on weekends is required as business needs determine
• Knowledge of AS400, Microsoft Excel/Word/PowerPoint and Outlook required
• Perform any other duty as assigned.

Physical Demands and Work Environment

• Frequent lifting up to 10 lbs, occasional lifting up to 25 lbs, and infrequent lifting up to 50 lbs
• Frequent activities requiring handling and grasping with the hands / fingers
• Ability to bend, kneel, walk and stand on concrete/uneven surfaces for at least up to 4 hours per day
• Occasional use of foot/feet to operate foot pedal on equipment.
• Ability to sit for at least 4 hours per day
• Ability to climb over and into heavy equipment several times per day
• Exposure to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes

Driver Trainer

Reports To: Employee Relations Director
Department: Employee Relations
Work Schedule: Minimum 8 hours/day, Monday-Friday, with overtime as necessary

Your primary responsibility is to administer the training for all newly hired and current Cresco drivers in the following areas, but not limited to:

• Review proper loading/unloading of equipment operation
• Review proper paperwork procedures
• Review rules of the road safety
• Review customer service technique focusing on “the Cresco way”
• Perform pre-hire evaluation and ride-a-along as needed
• Provide support and guidance as needed with current Cresco drivers
• Complete one-on-one training with newly hired drivers, minimum 3-10 days.
• Complete 60-day follow-up with newly hired drivers

Additionally, with the guidance of our Safety Manager you will be responsible to ensure that Cresco is in compliance in areas related to maintaining a fleet of delivery trucks (i.e. truck permits, municipal regulations, electronic log books, DOT training, etc.) and to provide annual DOT training.

Requirements

• Insurable Class-A Commercial Driver License and unexpired DOT Medical Card
• Knowledge & experience of the rental equipment industry
• Minimum of two years’ experience with and knowledge of Cresco’s fleet of delivery trucks
• Must have excellent personable and communication skills
• Must have good computer entry skills
• Must have good organization skills
• Must be able to demonstrate success working with little direction
• Must have an interest in being a trainer and mentor to Cresco drivers
• Must support and promote Cresco’s Core Values and Mission Statement
• Must support and promote Employee Relations Department Purpose Statement

Essential Skills and Knowledge

• Manage time effectively
• Ability to juggle multiple priorities
• Must have a sense of humor and patience
• Must be willing and able to travel to other Cresco store location as needed. Overnight travel is required as business needs determine.
• Familiar with FMCAS Law
• Familiar with wide load permit city/county/State

Credit Manager

Reports To: President
Pay Structure: Exempt. Salary DOE

We are looking for a skilled Credit Manager that has the ability to function well as the leader of a team.  The successful candidate must be positive and approachable, work effectively with diverse personalities and be able to collaborate,.  They also must have very effective organizational and communication skills to service our clientele efficiently.

Minimum Requirements

• Minimum three (3) years previous experience required
• Experience in the equipment rental or construction industry and/or related field preferred
Previous Prelien experience preferred
Proficient with use of computer (including internet, Outlook, Word, Excel, etc.)
• Proficient with use of mobile smart phone
• Focused and effective in a high pace environment
• Excellent verbal & written communication 
Professional and clean appearance
Clean DMV & drug screen required.
An ability to function well as part of a team

Essential Duties and Responsibilities

• Manage daily operations of Accounts Receivable cycle through implementation, maintenance and coordination of all A/R collection activities
• Manage analysis of credit to estimate risk when extending credit to customers
• Manage approval of processed credit applications
• Manage certificates of insurance to ensure requirements are met
• Manage customer credit limits
• Manage negotiations of condition and terms of equipment sales
• Analysis of customer accounts, payment history and purchase activity
• Analysis of customer records, collection attempts and payment history and make recommendations to remedy
• Contact and follow up with past due customers
• Respond to customer billing issues and inquiries, and resolve with customer and/or other departments/locations
• Revise and adapt collection strategies as necessary
• Manage posting of payments and cash

Education, Experience and Required Skills, Including Certificates, Licenses and Registrations

• High school diploma or equivalent required, and Bachelor’s degree preferred
• Valid California driver license and insurable required
• Other related professional degrees or certificates desired

Physical Demands and Work Environment

• Frequent lifting up to 10 lbs., occasional lifting up to 20 lbs., and infrequent lifting up to 30 lbs.
• Activities requiring handling and grasping with the fingers and hands when restocking shelves, carrying boxes, processing customer transactions, working on computer keyboard, etc.
• Ability to bend, kneel, walk & stand on concrete and uneven surfaces for at least 4 hours per day
• Ability to sit for at least 4 hours per day
• Ability to climb over and into heavy equipment; several times per year
• Exposure to bright lights, extreme temperatures; as business needs dictate

Mobile IT Technician

Reports To: Controller
Pay Structure: Regular Full-Time Hourly/Non-Exempt
Pay Range: $24.50 – $29.00 hourly

We are seeking an Mobile IT Technician to join our corporate team, and will report to the Controller.  This position is based in Livermore, California and services all of our Cresco locations.  A company vehicle will be provided to travel between locations.

Minimum Requirements

• Positive and professional attitude
• Excellent communication skills, verbal and written
• Strong customer service skills
• Strong technical aptitude
• Self-motivated
• Ability to function well as part of a team in a fast-paced environment
• Demonstrates sense of urgency
• Strong attention to detail
• Willingness to learn, and follows directions
• Ability to work with minimal supervision

Essential Duties and Responsibilities

• Provide support for all end-users with hardware, software, and application issues by troubleshooting and resolving problems
• Diagnose and resolve user-reported problems
• Perform PC set-ups, installations, configurations, upgrades and preventive maintenance
• Administer Cresco applications
• Installing electronic devices, cabling, TVs, Cameras
• Rental man point of sale system, Forms track
• Perform any other duties as assigned by the Controller, or any Cresco Manager

Education, Experience and Required Skills, Including Certificates, Licenses and Registrations

• High school diploma or equivalent
• 1+ years IT Helpdesk experience
• 1+ years IT troubleshooting experience and customer service
• 1+ years PC and Network hardware troubleshooting, including wireless AP’s
• 1+ years experience with Windows 10 (current basic utilization understanding desktops)
• Basic Network knowledge including VPNs
• Strong knowledge and experience with Microsoft Office (Excel, Word, Outlook), Office 365
• Basic Apple product knowledge
• Driver’s license Class, C (must be insurable)

Physical Demands and Work Environment

• Work performed in an office or warehouse, which require use of carts, hand truck, pallet jack, and forklifts
• Occasional lifting of 25-90 lbs
• Ability to walk and stand on concrete surfaces for at least 4 hours per day
• Exposure to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes
• Travel to other Cresco stores as needed

HR Generalist Assistant

Reports To: Employee Relations Director
Pay Structure: Hourly/Non-Exempt
Position Location: Livermore, California
Position Hours: Monday – Friday, 7:30am-4:30pm (1-hour meal break)

Cresco Equipment Rentals has an opening for a full-time non-exempt Human Resources Generalist Assistant with an emphasis on Staffing.  The ideal candidate has high integrity and commitment and posses values that support Cresco’s Core Values of Teamwork, Service and Fun.  This role is demanding and the person will need to work at a fast and accurate pace, possess strong follow through skills and exceptional attention to detail to be successful in this position.  You will have the opportunity to interface with all levels of the organization, while providing direct administration support to the Employee Relations Director.

Responsibilities

Job responsibilities include, but are not limited to:

• Manage the Staffing and Interview Process for exempt and nonexempt employees
• Assist the Employee Relations Director in the following areas:
  • Payroll Administration
  • Benefits Administration
  • Employee Relations
  • Company Employee Communication
  • Workers Compensation
  • FMLA, disability and other leaves of absences
  • Employee Orientation, Development and Training
• Assist with the administration of the company policies, procedures and programs
• Assist with other HR/Payroll or General Office special assignments and projects as assigned
• Provide support for others as needed
• Protects the interests of the employees and the Company in accordance with Company policies, and governmental laws and regulations.
• Other duties as assigned by Employee Relations Director

Generalist Requirements

• General knowledge of employment laws and practices.​
• Experience in the administration of a recruiting/staffing program required
• Excellent computer skills in a Microsoft Windows environment. Must include Excel and demonstrated skills in database management and record keeping.
• Effective oral and written communication.
• Excellent interpersonal and coaching skills.
• Evidence of the practice of a high level of confidentiality.
• Excellent organizational skills.
• Experience with Paychex desired
• Experience with Paychex Stratustime preferred
• Bilingual desired
• Acceptable DMV record – requires occasional travel to other store locations in greater bay area

Education and Experience

• Minimum of two years of progressive experience in Human Resources positions.
• Training in legal hiring/recruiting practices preferred
• Training in employment law, employee relations and payroll preferred

Physical Demands and Work Environment

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Human Resources Generalist’s job.

Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Human Resources Generalist’s job.

While performing the responsibilities of the Human Resources Generalist’s job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard. The employee is frequently required to stand, walk, reach with arms and hands, climb stairs or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.

Accounts Receivable Specialist

Reports To: Accounts Receivable Manager
Pay Structure: Hourly/Non-Exempt

We are looking for a skilled Accounts Receivable Specialist that has the ability to function well as part of a team. You must have very effective organizational and communication skills to service our clientele efficiently.

Minimum Requirements

• Minimum three (3) years previous experience required
• 
Experience in the equipment rental or construction industry and/or related field preferred
• 
Previous Prelien experience preferred
• 
Positive attitude
• Excellent verbal communication
• Professional and clean appearance
• Clean DMV & drug screen required
• Able to communicate effectively with customers
• An ability to function well as part of a team
• Valid California Driver’s License preferred

Essential Duties and Responsibilities

• Phone calls – including collection calls
• 
Pre liens processing
• Lien releases
• 
A/R posting
• 
Filing daily invoices
• 
Processing credit applications
• Statement processing – monthly
• 
Invoice processing – daily
• Processing credit cards
• Scanning documents
• Follow all Cresco operational procedures and company policies
• Perform any other duties as assigned

Sales Associate

Reports To: Sales Manager
Pay Structure: Salary/Exempt with quarterly bonus program

The San Francisco Bay Area Sales Associate will perform a variety of activities in support of the outside sales team and stores.  Their top priority will be prospecting for new business opportunities on job sites and in offices, in person and via phone, is paramount.  Sales Associates primary role is to develop new business opportunities with the guidance of the Outside Sales Representatives and Sales Manager.  Assist with maintaining Cresco’s level of service with existing accounts.  Sales Associates will learn all aspects of Cresco’s sales model, while mentoring under our outside sales team. Sales associates will work towards enhancing customer relationships, while continually assessing customer’s needs.

In addition, Cresco’s expectations for this candidate will include, but not limited to:

• Excellent telephone skills, computer knowledge, and a working knowledge of our CRM database
• A working knowledge of our rental fleet and pricing structure
• Having knowledge of Cresco’s store operations is beneficial
• Understanding market trends – supply and demand market pricing
• High energy level, comfortable performing multiple tasks in their day-to-day activities
• Professionalism and integrity consistent with Cresco’s core values along with the desire to be the best is imperative
• Ability to function well as a team member
• Resourceful, well organized, highly dependable, efficient and detail oriented
• Develop an understanding of competitor’s business models, rental rates and service areas
• Working towards increasing Cresco’s underutilized fleet
• Clean DMV & Insurable

Outside Sales Representative

Reports To: Sales Manager
Pay Structure: Salary/Exempt

Under the direction of the Sales Manager, the Outside Sales Representative identifies new business opportunities and fosters account relationships in the Northern California area. The main responsibility of the Outside Sales Representative is to obtain new customers and service current customers. The Outside Sales Representative’s primary objective is to proactively increase revenue for the company through exceptional customer service and diligent outreach.

Minimum Requirements

• Previous sales experience in the equipment rental/construction industry and/or related field required
• Demonstrated leadership experience
• Positive attitude
• Professional phone demeanor
• Excellent verbal communication
• Professional appearance
• Clean DMV & drug screen required.
• Demonstrate understanding of rental equipment
• Demonstrate understanding of rental software
• Demonstrate the ability to follow operational procedures
• Effective organizational and communication skills
• An ability to function well as part of a team
• Diligent attention to safety

Essential Duties and Responsibilities

• Greet customers and assist with customer inquiries
• Establish new rental and sales accounts through phone calling and in-person visits to potential customer sites
• Provide a full range of services to new and current customers, including needs assessment, catalog distribution, quotations, contract preparation, credit authorization assistance, problem resolution, and follow-through
• Coordinate with all branch departments to ensure customer satisfaction; communicate all field issues to branch personnel
• Educate customers about equipment through demonstrations and training
• Keep up-to-date on equipment and supplies through regular communication with vendors and manufacturers
• Determine equipment available for rental
• Follow all Cresco Operational Procedures and QC Standards
• Perform any other duties as requested by the Store Manager or any Cresco Manager

Education, Experience and Required Skills, Including Certificates, Licenses and Registrations

• Bachelor’s Degree and/or equivalent work experience
• Proven sales ability
• Strong customer service experience
• Knowledge and experience in the equipment rental industry (heavy equipment) preferred
• PC Proficiency (MS Word/Excel/PowerPoint) knowledge of current business software AS400 experience helpful
• Effective leadership and motivational skills
• Strong organizational and communication/presentation skills
• Multi-tasking capabilities
• Valid California driver’s license
• F.W. Dodge Report experience, and a familiarity with other construction lead reports
• Strong selling, planning, problem-solving and organizational skills
• CRM experience

Physical Demands and Work Environment

• Frequent lifting up to 10 lbs., occasional lifting up to 25 lbs., and infrequent lifting up to 50 lbs.
• Activities requiring handling and grasping with the hands when restocking shelves, loading and unloading equipment, and operating and winching down equipment.
• Occasional use of foot/feet to operate foot pedal/s during equipment demonstrations.
• Ability to occasionally climb over and into heavy equipment during equipment demonstrations.
• Occasional need to work at heights above 10 ft.
• Ability to sit for at least 4 hours per day
• Exposure to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes

Rental Store Manager

Reports To: General Manager
Pay Structure: Exempt

Under the direction of the General Manager, the Store Manager ensures that the store is dedicated to meeting the equipment rental and supply/merchandise needs of contractor companies, industrial, commercial companies, and homeowners. The main responsibility of the Store Manager is to direct the supervision of the branch and its employees, to ensure its smooth operation and profitability; while maintaining Cresco’s values.

Minimum Requirements

• Effective leadership and motivational skills
• Previous customer service experience in the equipment rental/construction industry and/or related field preferred
• Demonstrate leadership and motivational experience
• Positive attitude
• Professional phone demeanor
• Excellent verbal communication
• Professional appearance
• DMV & drug screen required
• Demonstrate understanding of rental equipment preferred
• An ability to function well as part of a team
• Diligent attention to safety

Essential Duties and Responsibilities

• Strong organizational and communication skills
• Greet customers and assist with customer inquiries
• Handle Dispatch Responsibilities as needed
• Suggest equipment and supplies to meet customer needs
• May assist in educating customers on equipment use and demonstrating equipment for customers
• Determine equipment available for rental
• Perform inventory control processes
• Load and unload equipment, assist with deliveries and prepare equipment for rental
• Check equipment for damage, record hours used, mileage and fuel levels for billing purposes
• Inspect equipment and trucks for safety decals and compliance, and ensure that equipment is in good working order
• Cash balancing & reporting
• Follow proper cash accounts procedures
• Follow all Cresco Operational Procedures and QC Standards
• Approval of employee timecards and vacation requests
• Train and/or assist employees in learning essential job functions
• Perform any other duties as assigned by the General Manager

Education, Experience and Required Skills, Including Certificates, Licenses and Registrations

• High school diploma or equivalent
• Strong sales and customer service experience
• Knowledge and experience in the equipment rental industry preferred
• Computer skills preferred
• Rentalman experience preferred
• Is able to effectively perform in a high paced busy environment
• Valid California driver’s license

Physical Demands and/or Work Environment

• Frequent lifting up to 40 lbs., occasional lifting up to 50 lbs., and infrequent lifting up to 75 lbs.
• Activities requiring handling and grasping with the hands when restocking shelves, loading and unloading equipment, processing customer transactions
• Ability to bend, kneel, walk and stand on concrete and uneven surfaces for at least 4 hours per day
• Occasional use of foot/feet to operate foot pedal on equipment
• Ability to sit for at least 4 hours per day
• Ability to climb over and into heavy equipment several times per day
• Exposure to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes
• Other duties assigned as needed

Assistant Manager

Reports To: Store Manager
Pay Structure: Hourly/Non-Exempt

Under the direction of the Store Manager, the Assistant Store Manager ensures that the store is dedicated to meeting the equipment rental and supply/merchandise needs of contractor companies, industrial and commercial companies, and homeowners. The main responsibility of the Assistant Store Manager is to direct the supervision of the branch, in the Store Manager’s absence, to ensure its smooth operation and profitability.

Minimum Requirements

• Previous counter /customer service experience in the equipment rental/construction industry and/or related field required
• Demonstrate leadership experience
• Positive attitude
• Professional phone demeanor
• Excellent verbal communication
• Professional & clean appearance
• Clean DMV & drug screen required
• Demonstrate understanding of rental equipment
• Demonstrate understanding of rental software
• Demonstrate the ability to follow operational procedures
• Effective organizational and communication skills
• An ability to function well as part of a team
• Diligent attention to safety

Essential Duties and Responsibilities

• Greet customers and assist with customer inquiries
• Handle Dispatch Responsibilities as needed
• Suggest equipment and supplies to meet customer needs
• May assist in educating customers on equipment use and demonstrating equipment for customers
• Determine equipment available for rental
• Perform inventory control processes
• Load and unload equipment, assist with deliveries and prepare equipment for rental
• Check equipment for damage, record hours used, mileage and fuel levels for billing purposes
• Inspect equipment and trucks for safety decals and compliance, and ensure that equipment is in good working order
• Follow proper cash accounts procedures
• Follow all Cresco Operational Procedures and QC Standards
• Perform any other duties as assigned by the Store Manager or any Cresco Manager

Education, Experience and Required Skills, Including Certificates, Licenses and Registrations

• High school diploma or equivalent
• Strong sales and customer service experience
• Knowledge and experience in the equipment rental industry preferred
• Computer skills, particularly Excel skills
• Effective leadership and motivational skills
• Strong organizational and communication skills
• Ability to manage multiple priorities and tasks
• Valid California driver’s license

Physical Demands and/or Work Environment

• Frequent lifting up to 40 lbs., occasional lifting up to 50 lbs., and infrequent lifting up to 75 lbs.
• Activities requiring handling and grasping with the hands when restocking shelves, loading and unloading equipment, processing customer transactions
• Ability to bend, kneel, walk and stand on concrete and uneven surfaces for at least 4 hours per day
• Occasional use of foot/feet to operate foot pedal on equipment
• Ability to sit for at least 4 hours per day
• Ability to climb over and into heavy equipment several times per day
• Exposure to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes
• Other duties assigned as needed

Yard Attendant

Reports To: Store Manager
Pay Structure: Hourly/Non-Exempt

We are in search of skilled Yard Attendants that have the ability to function well as part of a team. You must have very effective organizational and communication skills to service our clientele efficiently.

The primary responsibility of the Yard Attendant is to help meet the equipment needs of customers by maintaining a clean and organized work environment and demonstrating the operation of rental equipment.

We seek highly motivated individuals and prefer work experience in construction and with industrial equipment. Knowledge of hydraulics, electronics, gas and diesel machinery is also preferred.

Minimum Requirements

• Previous customer service experience preferred
• Experience in the equipment rental or construction industry and/or related field preferred
• Positive attitude
• Excellent verbal communication
• Professional and clean appearance
• Clean DMV & drug screen required
• Able to communicate effectively with customers
• An ability to function well as part of a team
• Diligent attention to safety

Job Summary, Essential Duties and Responsibilities

• Loading/unloading equipment for customers and drivers
• Upon unloading of equipment, checking for damage to equipment
• Refueling of gasoline or diesel, oil, water levels for equipment, pressure washers and forklifts
• Cleaning and servicing of small air tools, small electric tools, and bulk rental items
• Testing equipment to make sure it works properly
• Occasional repainting of equipment and re-scribing of equipment numbers
• Assisting in the cleaning and maintenance of rental discharge, suction and other hoses
• Cleaning of larger rental items (rollers, Rammax compactors, etc.) using a pressure washer on wash pad
• General safety knowledge and operation of walk-behind and ride-on equipment shop forklifts for moving of stationary and tow-behind equipment (compressors, light towers, generators, etc.)
• Use of high pressure washers for cleaning of equipment
• Checking hour meters on equipment for use
• Cleaning warehouse and yard by sweeping shop floors, rearranging rental equipment or using pressure washer to clean the yard.
• Follow all Cresco Operational Procedures and QC Standards
• Perform any other duties as assigned by the Store Manager, Store Lead Mechanic or any Cresco Manager
  

Education and Licenses

• High school diploma or equivalent preferred
• Valid California Driver’s License

Physical Demands and/or Work Environment

• Frequent holding and grasping with the hands when loading and unloading equipment
• Frequent use of foot/feet to operate foot pedal/s on equipment and trucks
• Frequent lifting up to 50 lbs.; occasional lifting up to 100 lbs.
• Exposure to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes.
• Other duties assigned as needed

Rental Coordinater

Reports To: Store Manager
Pay Structure: Hourly/Non-Exempt

We are in search of friendly Counter People that have the ability to function well as part of a team. You must have very effective organizational and communication skills to service our clientele efficiently.

The Rental Coordinater does a variety of manual tasks in support of the branch operation. The primary objective is to provide counter and phone support to customers and other Cresco locations.  This position also provides labor assistance to mechanics, sales staff and other branch personnel engaged in meeting the needs of customers, including the checkout and demonstration of equipment.

Minimum Requirements

• Previous counter /customer service experience in the equipment rental/construction industry and/or related field preferred
• Positive attitude
• Professional phone demeanor
• Excellent verbal communication
• Professional & clean appearance
• Clean DMV & drug screen required
• Demonstrate understanding of rental equipment
• Demonstrate understanding of rental software
• Demonstrate the ability to follow operational procedures
• Strong customer service orientation
• Effective organizational and communication skills
• An ability to function well as part of a team
• Diligent attention to safety

Essential Duties and Responsibilities

• Greet customers and assist with customer inquiries
• Handle Dispatch Responsibilities as needed
• Suggest equipment and supplies to meet customer needs
• May assist in educating customers on equipment use and demonstrating equipment for customers
• Determine equipment available for rental
• Perform inventory control processes
• Load and unload equipment, assist with deliveries and prepare equipment for rental
• Check equipment for damage, record hours used, mileage and fuel levels for billing purposes
• Inspect equipment and trucks for safety decals and compliance, and ensure that equipment is in good working order
• Follow proper cash accounts procedures
• Follow all Cresco Operational Procedures and QC Standards
• Perform any other duties as assigned by the Store Manager or any Cresco Manager

Education, Experience and Required Skills, Including Certificates, Licenses and Registrations

• High school diploma or equivalent preferred
• Previous sales or customer service experience
• Knowledge and experience in the equipment rental industry preferred
• Basic Computer Skills
• Multi-tasking capabilities
• Valid California driver’s license

Physical Demands and/or Work Environment

• Frequent lifting up to 40 lbs., occasional lifting up to 50 lbs., and infrequent lifting up to 75 lbs
• Activities requiring handling and grasping with the hands when restocking shelves, loading and unloading equipment, processing customer transactions
• Ability to bend, kneel, walk and stand on concrete and uneven surfaces for at least 4 hours per day
• Occasional use of foot/feet to operate foot pedal on equipment.
• Ability to sit for at least 4 hours per day
• Ability to climb over and into heavy equipment several times per day
• Exposure to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes
• Other duties assigned as needed

Tool Mechanic

Reports To: Store Manager
Pay Structure: Hourly/Non-Exempt

We are in search of skilled Mechanics that have the ability to function well as part of a team. You must have very effective organizational and communication skills to service our clientele efficiently.

As a Mechanic you would be responsible for maintaining the equipment we rent. We seek highly motivated mechanics with experience in construction and industrial equipment. Knowledge of hydraulics, electronics, gas and diesel machinery is preferred.

Minimum Requirements

• Previous mechanic service experience in the equipment rental/construction industry and/or related field preferred
• Positive attitude
• Excellent verbal communication
• Professional & clean appearance
• Able to prioritize multiple tasks and work in a fast-paced environment
• Demonstrate understanding of rental software
• An ability to function well as part of a team

Essential Duties and Responsibilities

• Greet customers and assist with customer inquiries
• Maintain and make Rental Ready a variety of construction equipment and tools to ensure their safe operation and customer readiness for rental or purchase
• Perform timely check out/check in
• Load/unload equipment
• Check equipment for damage, record hours used, mileage and fuel levels
• Perform pick up and delivery of equipment and parts to and from outside vendors and other Cresco locations for purchase and/or repair
• Follow all Cresco Operational Procedures and QC Standards
• Evaluate and complete equipment repairs
• Complete Parts Order
• Maintain Parts inventory
• Responsible for cleaning and maintaining shop and equipment
• Responsible for maintaining a safe work environment at all times
• Inspect equipment and trucks for safety decals and compliance
• Perform any other duties as assigned by the Store Manager, Store Lead Mechanic or any Cresco Manager

Education, Experience and Required Skills, Including Certificates, Licenses and Registrations

• High school diploma or equivalent
• Valid California driver’s license
• Minimum 1-year of experience repairing/maintaining equipment
• Basic Equipment Industry training

Physical Demands and Work Environment

• Activities requiring handling and grasping with the hands when performing repairs or maintenance of equipment by utilizing hand tools, power tools, air tools, nuts, bolts, electronic controls, and other small parts
• Occasional use of foot/feet to operate foot pedal on equipment to test operation
• Frequent lifting up to 25 lbs., occasional lifting up to 50 lbs., and infrequent lifting up to 75 lbs.
• Ability to walk and stand on concrete and uneven surfaces for at least 4 hours per day
• Ability to bend, kneel and work with arms raised for prolonged periods of time
• Ability to climb over and into heavy equipment several times per day
• Occasional working at heights above 10 ft
• Exposure to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes
• Other duties assigned as needed

Lead Mechanic

Reports To: Store Manager
Pay Structure: Hourly/Non-Exempt

We are in search of Lead Mechanics that have the ability to function well as part of a team. You must have very effective organizational and communication skills to service our clientele and lead a team of mechanics efficiently. Your goal is to ensure that Cresco provides the best rental equipment in Northern CA through the implementation of Quality Control and customer service.

As a Mechanic you would be responsible for maintaining the equipment we rent. We seek highly motivated mechanics with experience in construction and industrial equipment. Knowledge of hydraulics, electronics, gas and diesel machinery is preferred.

Minimum Requirements

• Previous mechanic service experience in the equipment rental/construction industry and/or related field required
• Positive attitude
• Excellent verbal communication
• Professional and clean appearance
• Able to prioritize multiple tasks and work in a fast-paced environment
• Able to lead a team effectively

Essential Duties and Responsibilities

• Prioritize and assign equipment service and repairs to mechanics
• Responsible for following up with equipment mechanics and small tool mechanics to ensure shop work is performed to Cresco Standards and completed in a timely manner
• Communicate with store office staff to ensure that equipment is serviced and repaired quickly and efficiently
• Ensure that all equipment maintenance is in compliance with Cresco safety standards and practices
• Reports any problems or potential problems with equipment to the Store Manager
• Assigns wash-rack duties & wash pad, pressure washer, & recycling equipment maintenance as needed
• Organize and define three (3) distinct lines of equipment.  The lines should include “available” equipment, “wash rack” equipment and “inside shop” equipment
• Review and inspect the returned equipment list (wash rack) on a daily basis
• Ensure that all equipment is tagged with any necessary descriptions of problems and in a visible area for inspection
• Ensure all work orders are accurate and complete
• Approve all parts orders from shop personnel
• Assist store manager with maintaining accurate parts and tools inventory
• Send parts for warranty consideration to Cresco Central Warehouse
• Attend service courses offered by the company and take initiative to improve technical knowledge and skills on equipment rented by Cresco Equipment Rentals
• Maintain a technical library that includes a current Quality Control Binder
• Train new hires and transfers in operational procedures & QC standards within their first 5 days of hire
• Monitor performance of field service mechanics
• Provide input and feedback on performance reviews and job interviews
• Perform any other duties as assigned by the Store Manager, Regional Service Manager or any Cresco Manager

Education, Experience and Required Skills, Including Certificates, Licenses and Registrations

• High school diploma or equivalent
• Valid driver’s license
• 5 + years of mechanical experience in all areas of repair
• 1-2 years of supervisory experience preferred

Physical Demands and Work Environment

• Activities requiring handling and grasping with the hands when performing repairs or maintenance of equipment by utilizing hand tools, power tools, air tools, nuts, bolts, electronic controls, and other small parts
• Occasional use of foot/feet to operate foot pedal on equipment to test operation
• Frequent lifting up to 25 lbs., occasional lifting up to 50 lbs., and infrequent lifting up to 75 lbs.
• Ability to walk and stand on concrete and uneven surfaces for at least 4 hours per day
• Ability to bend, kneel and work with arms raised for prolonged periods of time
• Ability to climb over and into heavy equipment several times per day
• Occasional working at heights above 10 ft
• Exposure to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes

Field Mechanic

Reports To: Store Manager
Pay Structure: Hourly/Non-Exempt

We are in search of skilled Mechanics that have the ability to function well as part of a team. You must have very effective organizational and communication skills to service our clientele efficiently.

As a Mechanic you would be responsible for maintaining the equipment we rent. We seek highly motivated mechanics with experience in construction and industrial equipment. Knowledge of hydraulics, electronics, gas and diesel machinery is preferred.

Minimum Requirements

• Previous mechanic service experience in the equipment rental/construction industry and/or related field preferred
• Must hold a valid California Driver’s License
• Must have a driving record in Good Standing. To be in Good Standing, a Driver must present a current DMV printout report with none of the violations below*:
  1. Any major violations (DWI, homicide, reckless driving, drugs, leaving the scene) within last three years
  2. Two or more other moving violations and one at fault accident in last three years
  3. Three or more other moving violations in last three years
  4. Two or more at fault accidents in last three years with no moving violations
     *Drivers will not be qualified for this position if they fall within any of the 4 categories noted above during the course of employment
• Positive attitude with an emphasis on empathy
• Excellent verbal communication
• Professional & clean appearance
• Able to prioritize multiple tasks and work in a fast-paced environment
• Ability to work well with minimal direct supervision
• Able to read maps efficiently
• Demonstrate understanding of rental software
• Must Have Own Tools

Essential Duties and Responsibilities

• Greet customers and assist with customer inquiries
• Safely travel to and from customer locations in a timely, safe and courteous manner
• Demonstrate use of rental equipment to customers
• Quickly and safely evaluate/troubleshoot worksite equipment repairs
• Maintain and make Rental Ready a variety of construction equipment and tools to ensure their safe operation and customer readiness for rental or purchase
• Perform timely check out/check in
• Check equipment for damage, record hours used, mileage and fuel levels
• Perform pick up and delivery of equipment and parts to and from outside vendors and other Cresco locations for purchase and/or repair
• Follow all Cresco Operational Procedures and QC Standards
• Evaluate and complete equipment repairs
• Complete Parts Order
• Maintain Parts inventory
• Maintain Truck Parts inventory
• Responsible for cleaning and maintaining shop and equipment
• Responsible for maintaining a safe work environment at all times
• Inspect equipment and trucks for safety decals and compliance
• Maintain the service and appearance of assigned service truck
• Perform any other duties as assigned by the Store Manager, Store Lead Mechanic or any Cresco Manager

Education, Experience and Required Skills, Including Certificates, Licenses and Registrations

• High school diploma or equivalent
• Valid California driver’s license
• 1-2 years of experience re

Physical Demands and Work Environment

• Activities requiring handling and grasping with the hands when performing repairs or maintenance of equipment by utilizing hand tools, power tools, air tools, nuts, bolts, electronic controls, and other small parts
• Occasional use of foot/feet to operate foot pedal on equipment to test operation
• Frequent lifting up to 25 lbs., occasional lifting up to 50 lbs., and infrequent lifting up to 75 lbs.
• Ability to walk and stand on concrete and uneven surfaces for at least 4 hours per day
• Ability to bend, kneel and work with arms raised for prolonged periods of time
• Ability to climb over and into heavy equipment several times per day
• Occasional working at heights above 10 ft
• Exposure to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes
• Exposure to construction sites

Class C Driver

Reports To: Store Manager
Pay Structure: Hourly/Non-Exempt

We are in search of skilled Drivers that have the ability to function well as part of a team. You must have very effective organizational and communication skills to service our clientele efficiently.

The primary responsibility of the Driver is to help meet the equipment needs of customers by delivering and picking up equipment in a timely, safe and courteous manner as well as operate a variety of construction rental equipment. (Class C Rollback)

We seek highly motivated and experienced Drivers with a background in construction and industrial equipment. Knowledge of hydraulics, electronics, gas and diesel machinery is preferred.

Minimum Requirements

• Must hold a valid California Driver License
• Must have a driving record in Good Standing. To be in Good Standing, a Driver must present a current DMV printout report with none of the violations below*:
  1. Any major violations (DWI, homicide, reckless driving, drugs, leaving the scene) within last three years
  2. Two or more other moving violations and one at fault accident in last three years
  3. Three or more other moving violations in last three years
  4. Two or more at fault accidents in last three years with no moving violations
     *Drivers will not be qualified for this position if they fall within any of the 4 categories noted above during the course of employment
• Positive attitude
• Professional & clean appearance
• Ability to navigate efficiently
• Able to multi-task and work in a fast-paced environment
• Strong customer service orientation
• Able to communicate effectively with customers and coworkers
• Able to function well as part of a team
• Diligent attention to detail
• Diligent attention to safety

Essential Duties and Responsibilities

• Safely transport equipment to customer locations in a timely, safe and courteous manner
• Determine each customer’s ability to use the equipment in a safe manner
• Demonstrate use of rental equipment to customers
• Maintain driver logs as applicable and complete pre-trip inspections
• Adhere to all safety requirements particular to the equipment, including Federal Motor Carrier Safety Regulations
• Maintain Truck Equipment/Inventory
• Follow all Cresco Operational Procedures
• Maintain the service and appearance of assigned truck
• Follow delivery/pickup instructions from Dispatcher and Manager
• Perform any other duties as assigned by the Store Manager or any Cresco Manager

Education, Experience and Required Skills, Including Certificates, Licenses and Registrations

• High school diploma or equivalent
• Valid California driver’s license Class C, B or A

Physical Demands and Work Environment

• Frequent holding and grasping with the hands when loading and unloading equipment and chaining down equipment
• Frequent use of foot/feet to operate foot pedal/s on equipment and trucks
• Frequent lifting up to 50 lbs.; occasional lifting up to 90 lbs
• Exposure to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes
• Other duties assigned as needed

Class B Driver

Reports To: Store Manager
Pay Structure: Hourly/Non-Exempt

We are in search of skilled Drivers that have the ability to function well as part of a team. You must have very effective organizational and communication skills to service our clientele efficiently.

The primary responsibility of the Driver is to help meet the equipment needs of customers by delivering and picking up equipment in a timely, safe and courteous manner as well as operate a variety of construction rental equipment. The Driver is permitted to operate heavy equipment such as excavators and asphalt roller-dozers.

We seek highly motivated and experienced Drivers with a background in construction and industrial equipment. Knowledge of hydraulics, electronics, gas and diesel machinery is preferred.

Minimum Requirements

• Must hold a valid California Commercial Class B Driver License
• Must have a driving record in Good Standing. To be in Good Standing, a Driver must present a current DMV printout report with none of the violations below*:
  1. Any major violations (DWI, homicide, reckless driving, drugs, leaving the scene) within last three years
  2. Two or more other moving violations and one at fault accident in last three years
  3. Three or more other moving violations in last three years
  4. Two or more at fault accidents in last three years with no moving violations
     *Drivers will not be qualified for this position if they fall within any of the 4 categories noted above during the course of employment
• Previous CDL Driving experience
• Positive attitude
• Professional & clean appearance
• Ability to navigate efficiently
• Able to multi-task and work in a fast-paced environment
• Strong customer service orientation
• Able to communicate effectively with customers and coworkers
• Able to function well as part of a team
• Diligent attention to detail
• Diligent attention to safety

Essential Duties and Responsibilities

• Safely transport equipment to customer locations in a timely, safe and courteous manner
• Determine each customer’s ability to use the equipment in a safe manner
• Demonstrate use of rental equipment to customers
• Maintain driver logs and complete pre-trip inspections
• Follow all Cresco Operational Procedures
• Adhere to all safety requirements particular to the equipment, including Federal Motor Carrier Safety Regulations
• Maintain Truck Equipment/Inventory
• Maintain the service and appearance of truck
• Follow delivery/pickup instructions from Dispatcher and Manager
• Perform any other duties as assigned by the Store Manager or any Cresco Manager

Education, Experience and Required Skills, Including Certificates, Licenses and Registrations

• High school diploma or equivalent
• Valid California driver’s license Class B or A
• Acceptable DOT drug test history
• Knowledge of state regulations regarding height and weight maximums and winch operations
• OSHA familiarity/training

Physical Demands and Work Environment

• Frequent holding and grasping with the hands when loading and unloading equipment and chaining down equipment
• Frequent use of foot/feet to operate foot pedal/s on equipment and trucks
• Frequent lifting up to 50 lbs.; occasional lifting up to 90 lbs
• Exposure to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes
• Other duties assigned as needed

Class A Driver

Reports To: Store Manager
Pay Structure: Hourly/Non-Exempt

We are in search of skilled Drivers that have the ability to function well as part of a team. You must have very effective organizational and communication skills to service our clientele efficiently.

The primary responsibility of the Driver is to help meet the equipment needs of customers by delivering and picking up equipment in a timely, safe and courteous manner as well as operate a variety of construction rental equipment. The Driver is permitted to operate heavy equipment such as semi-trucks and trailers (“low boys”).

We seek highly motivated and experienced Drivers with a background in construction and industrial equipment. Knowledge of hydraulics, electronics, gas and diesel machinery is preferred.

Minimum Requirements

• Must hold a valid California Commercial Class A Driver License
• Must have a driving record in Good Standing. To be in Good Standing, a Driver must present a current DMV printout report with none of the violations below*:
  1. Any major violations (DWI, homicide, reckless driving, drugs, leaving the scene) within last three years
  2. Two or more other moving violations and one at fault accident in last three years
  3. Three or more other moving violations in last three years
  4. Two or more at fault accidents in last three years with no moving violations
     *Drivers will not be qualified for this position if they fall within any of the 4 categories noted above during the course of employment
• Previous CDL Driving experience
• Positive attitude
• Professional & clean appearance
• Ability to navigate efficiently
• Able to multi-task and work in a fast-paced environment
• Strong customer service orientation
• Able to communicate effectively with customers and coworkers
• Able to function well as part of a team
• Diligent attention to detail
• Diligent attention to safety

Essential Duties and Responsibilities

• Safely transport equipment to customer locations in a timely, safe and courteous manner
• Determine each customer’s ability to use the equipment in a safe manner
• Demonstrate use of rental equipment to customers
• Maintain driver logs and complete pre-trip inspections
• Follow all Cresco Operational Procedures
• Adhere to all safety requirements particular to the equipment, including Federal Motor Carrier Safety Regulations
• Maintain Truck Equipment/Inventory
• Maintain the service and appearance of truck
• Follow delivery/pickup instructions from Dispatcher and Manager
• Perform any other duties as assigned by the Store Manager or any Cresco Manager

Education, Experience and Required Skills, Including Certificates, Licenses and Registrations

• High school diploma or equivalent preferred
• Valid California driver’s license Class A
• Acceptable DOT drug test history
• Knowledge of state regulations regarding height and weight maximums and winch operations
• OSHA familiarity/training

Physical Demands and Work Environment

• Frequent holding and grasping with the hands when loading and unloading equipment and chaining down equipment
• Frequent use of foot/feet to operate foot pedal/s on equipment and trucks
• Frequent lifting up to 50 lbs.; occasional lifting up to 90 lbs
• Exposure to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes
• Other duties assigned as needed